Privacy Policy

Woolpack Technology Solutions
Māngere Bridge, Auckland, New Zealand

Last updated: February 2026

Our Commitment to Your Privacy

Woolpack Technology Solutions respects your privacy and is committed to protecting personal information in accordance with the Privacy Act 2020 (New Zealand).

This policy explains how we collect, use, store, and protect personal information when you interact with us.

Information We Collect

We may collect personal information including:

Name
Email address
Phone number
Business or organisation name
Device information provided for repair or support
Information you choose to share with us during enquiries or consultancy work

We only collect information that is necessary for providing our services.

How We Use Your Information

Your information may be used to:

Respond to enquiries and provide services
Communicate about ongoing or completed work
Prepare quotes, invoices, and documentation
Improve our services and internal processes
Meet legal and regulatory obligations

We do not sell or rent your personal information.

Data Handling & Security

We take reasonable steps to protect personal information from loss, unauthorised access, or misuse.

Information may be stored securely using:

Microsoft 365 services
Secure cloud storage
Access‑controlled systems

Only authorised personnel have access to personal information.

Access and Correction

You have the right to:

Request access to your personal information
Request correction of inaccurate information

Requests can be made by contacting us using the details below.

Data Retention

We retain personal information only for as long as necessary to:

Provide services
Meet legal and business obligations

Information is securely deleted when no longer required.

Third‑Party Services

Where necessary, we may use trusted third‑party services (e.g. software tools or suppliers) to deliver services.
These providers are required to handle information responsibly.

Contact Regarding Privacy

For privacy‑related enquiries or requests:

Woolpack Technology Solutions
Māngere Bridge, Auckland, New Zealand
Email: admin@woolpack.co.nz